Docket Product Support is here to help you make your meetings awesome! Here are a few ways you can reach us or find the information you need:

  • Chat with an available Docket meeting expert during standard business hours, Monday through Friday from 9:00 am - 5:00 pm Eastern Time.  If someone is not immediately available, Docket will still receive your request and get back to you as soon as possible.

  • Email Docket Product Support at When submitting a support case or feedback, please try to include as much information as possible to help us support you better. A few items that are helpful to include: The meeting ID (the page URL when the meeting is displayed), a description of what you are trying to do, and a screen shot of the result. 

  • All Docket help guides can be found here and are also accessible from the menu in the lower left corner of your Docket app. 

  • You can book a quick chat with one of our Customer Success Manager here.

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